I-LINX is committed to provide reliable solutions, products, and services to our customers. If you are experiencing problems with your product, please follow the following troubleshooting procedures:

Click here to fill out a Trouble Ticket form. This information will be reviewed by our customer service center and acknowledged within 24 hours. Please also e-mail your IT department and provide the trouble ticket number you have submitted.

If you are unable to access the Internet form, please call your IT Department to report the problem. Your IT support staff will complete the trouble ticket for you and will also attempt to resolve the issue. In the event that the IT department is not able to resolve this issue, please call I-LINX Customer Service at (202) 232-0620 and a representative will walk you through the form. After business hours in D.C. Call MVS, I-LINX technical support partners at two global locations:

Cyprus Business Hours: 9 a.m. to 5 p.m.
Technical Support: +357-25-879-256

Moscow Business Hours: 10 a.m. to 7 p.m.
Technical Support: +7-095-967-1237